TagDialogflow

April 3, 2023

How can AI Voicebots help Improve Customer Experiences?

In Cognitive Computing, Intelligent Process Automation

April 3, 2023

3 Min read

03April

A few years ago, voice-based assistants were more a novelty than a common expression. With the advent of AI, NLP, and speech recognition technologies, voicebots have become more sophisticated and used in different industries. A recent report by Statista Research says a whopping 150% jump in the..

March 30, 2018

Are (cool)chat bots really meant for the Enterprise?

By Chanakya Lokam

In Cloud Applications, Cognitive Computing

March 30, 2018

3 Min read

30March

Let’s get started! What is a Chatbot? A computer program designed to simulate a conversation with human users, especially over the Internet – Wikipedia. In simple terms, a chatbot is an artificial intelligence powered agent that communicates in natural language with users over..

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